Privacy Policy & Cookie Notice
Last updated: 20 October 2026. This page explains what data we collect, why, how long we keep it, and what you can ask us to do.
This is a B2B website for trade buyers, importers and brand owners. We do not sell to the general public and we do not collect payment card data.
Who is responsible for your data
- Data controller
- Taizhou Rico Optical Co., Ltd. (RICO®)
- Registered address
- No. 3-172, Xiqian Village, Duqiao Town, Linhai, Taizhou, Zhejiang 318000, China
- Data contact
- rico@rico-china.com · +86-18072583702
What data we collect
We collect only what is necessary for the purposes below, and nothing unrelated to the business relationship.
- Enquiry form
- Name, company name, e-mail, phone or messaging account, country or region, product model of interest, and the message itself — all provided by you.
- Technical logs
- IP address, browser type, time of access, referring page and requested URL, generated automatically by the server for security and troubleshooting.
- Analytics data
- Aggregated visit statistics through Google Analytics 4: page views, time on page, device category and approximate region. Not used to identify individuals.
- We do not collect
- Payment card data, identity documents, biometric data, precise location, health data, or data from children under 16.
Purposes and legal bases
- Answering enquiries and quoting
- Basis: steps taken at your request prior to entering a contract (GDPR Art. 6(1)(b)).
- Order fulfilment and after-sales
- Basis: performance of a contract (Art. 6(1)(b)) and compliance with legal obligations such as product traceability and safety records (Art. 6(1)(c)).
- Site security and abuse prevention
- Basis: our legitimate interest (Art. 6(1)(f)) in protecting the site and its visitors from attacks, spam submissions and fraud.
- Visit analytics
- Basis: your consent (Art. 6(1)(a)). You may refuse or withdraw it at any time without affecting prior processing.
Cookies and similar technologies
This site uses no advertising cookies, performs no cross-site behavioural tracking, and does not sell or share visitor data with ad platforms.
| Name | Purpose | Type | Duration |
|---|---|---|---|
| rico_lang | Remembers your language choice | Strictly necessary | 12 months |
| rico_consent | Records your choice in the cookie banner | Strictly necessary | Until cleared |
| _ga | Google Analytics visitor identifier | Analytics | 24 months |
| _ga_* | GA4 session state | Analytics | 24 months |
You can delete or block cookies in your browser settings. Blocking the strictly necessary cookie only prevents your language preference from being remembered; browsing and enquiries still work.
Google Analytics is off by default on this site and only starts after you choose “Accept all”. Declining does not affect browsing, quotes or enquiries.
Sharing and international transfers
- What we never do
- We do not sell, rent or trade your personal data.
- Service providers
- Hosting and e-mail (Alibaba Cloud, mainland China); Google Analytics (Google LLC, USA).
- Cross-border transfer
- Data is transferred to and processed in China; for EU data we rely on the SCCs.
- Legal requirements
- Only when required by valid legal process.
How long we keep it
- Enquiries
- 24 months from last contact.
- Order and traceability records
- Typically 10 years after order completion.
- Server logs
- 90 days.
- Analytics
- Up to 14 months.
What you can ask us to do
Free of charge; we respond within 30 days.
- Access and copy
- Tell you whether we hold your data and give you a copy.
- Rectification
- Correct inaccurate or incomplete information.
- Erasure
- Delete it where we have no legal ground to keep it.
- Restriction
- Pause use while you contest accuracy or object.
- Objection
- Object to processing based on legitimate interests.
- Portability
- Receive your data in a machine-readable format.
- Withdraw consent
- Withdraw analytics consent at any time.
- Complaint
- Lodge a complaint with your national supervisory authority.
E-mail rico@rico-china.com with the subject "Data Request".
08Product compliance: EU responsible person
- EU responsible person
- APEX CE SPECIALISTS SARL
64 Rue Waldeck-Rousseau, 69006 Lyon, France
Julien@specialisis.com · +33 7 45 43 68 14 - Role
- Under Regulation (EU) 2019/1020 on market surveillance: the EU responsible person receives EU market surveillance communications on our behalf when we cannot do so directly, assists in submitting product qualification documents for verification, and forwards customer quality-complaint e-mails so that after-sales support can be provided.
Changes and contact
We update the "last updated" date; material changes are announced on the home page for 30 days.
- Privacy questions
- rico@rico-china.com
- Phone
- +86-18072583702
- Postal address
- Taizhou Rico Optical Co., Ltd., No. 3-172, Xiqian Village, Duqiao Town, Linhai, Taizhou, Zhejiang, China
- Product safety (GPSR)
- The EU responsible person is listed in section 08 above. jump